Event Details
TSS October Workshop
Date: | October 20, 2015, 9:00am – 12:00pm |
Location: | Morgantown, WV (Lakeview) |
Event Type: | Meeting |
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Tri-State SHRM invites you to join us at our Special ½ Day Workshop on Tuesday, October 20th, 2015.
Back by popular demand, Ryan West will be presenting “Listening with your Eyes: The Science of Body Language”.
This topic is pending approval for 3 credit hours of general recertification credit from the HRCI.
Tuesday 10/20/15 – Listening with your Eyes: The Science of Body Language
Objective:
This 3-hour, interactive workshop takes the basic communication skills of human resource professionals and accelerates them to new levels. The science behind the “gut feelings” HR professionals experience during employee and client interactions is thoroughly explored and brought to the conscious surface, giving participants a controlled edge throughout the fact-gathering and negotiation phases of the communication process.
Body language, or kinesics, is also explored in-depth to provide each participant with the ability to quickly and accurately “have the upper hand” when interpreting non-verbal communications displayed by the employees and clients they serve. These learned skills equal improved internal and external customer satisfaction, and ultimately a more profitable business.
Speaker:
- Ryan West, BA, CFI, LPQ
- Corporate Trainer
Time:
- 8:00AM – 9:00AM: Registration & Hot Breakfast
- 9:00AM - 12:00PM: Presentation and Discussion
Where:
- Lakeview Golf Resort & Spa, 1 Lakeview Drive, Morgantown, WV 26508
Cost:
- $40.00 (this includes presentation, hot breakfast, and light refreshments)
Register:
- By Tuesday, October 13th at 5:00PM by email to tristateshrm@gmail.com or by telephone at 304-598-4075
**Please notify the Co-Program Chairs of any accommodations needed related to the Americans with Disabilities Act.**
Payment can be submitted by either of the options listed below:
- Option 1 - Submit check or money order to Tri‐State SHRM Conference, P.O. Box 1485, Uniontown, PA 15401. Please make check or money order payable to Tri‐State SHRM.
- Option 2 - Submit payment online via PayPal at http://tss.shrm.org/ website and select “Meetings and Events” and then “2015 Special ½ Day Workshop”